We stand by our product. Wanivo™ comes with a 30-day warranty. If you experience any issues, contact our support team and we’ll make it right.

Wanivo™ orders are fulfilled and shipped in the United States, with delivery typically taking 7–12 business days depending on your location.

Yes! The mat uses natural temperature-responsive materials, no electricity or batteries required, making it safe, efficient, and low-maintenance.

Wanivo™ offers year-round comfort with a dual-sided design, one side cools during hot weather, while the other keeps your pet warm when it's cold. It’s perfect for relaxation, temperature regulation, and easing joint discomfort in pets.

Yes! Multiple pets can comfortably share a Wanivo™ mat just make sure to choose a size that’s big enough for both. Our Large size is ideal for multi-pet households or for pets that love to snuggle up together.

Yes! Wanivo™ is designed to be versatile and durable. Whether you're using it inside on the floor, couch, or pet bed or outside on the patio, grass, or balcony, it's built to keep your pet comfortable wherever they relax. Just avoid placing it on rough, sharp surfaces to preserve its shape and material.